MarokoD.67075 (Customer) asked a question.
Issue with configuring AD integration after successful AD agent installation
Hey team I'm encountering an issue where when installing the ad integration I'm unable to get passed the "Agent Installed" page in the directory integration page.
The agent is installed successfully and the service is running but I'm unable to configure the AD integration.
AD agent logs show the service started successfully without any failures.
Any thoughts on what may be preventing me from proceeding with the configuration?
Hello @MarokoD.67075 (Customer) , thank you for contacting Okta Community!
I recommend that you open a Support ticket (Customer Support Account ID number required) so one of our engineers can analyze it and provide in-depth troubleshooting. You could also provide more details in a ticket that shouldn’t be given here, as this is a public space.
Please note that opening a support ticket is a feature available only to paid accounts. If you do not have a paid account, but are interested in upgrading, you can contact our Sales team.
Regards.
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