ChenguangL.53842 (Customer) asked a question.
Administrator user cannot log in
I applied for an account at: https://integrator-2435513-admin.okta.com for Okta login authentication. The account was originally configured and working, but each login required both a password and Okta Verify for two-factor authentication.
To simplify the login process, I used the administrator account to disable the Okta Verify requirement. After disabling Okta Verify, I am no longer able to log in normally with the administrator account.
I cannot log in to either of the following Okta URLs:
What steps should I take to be able to log in successfully?
Hi @ChenguangL.53842 (Customer) , Thank you for reaching out to the Okta Community!
Please review the other similar post(s) on the topic. Example: https://support.okta.com/help/s/question/0D5WR00000zqgGS0AY/unable-to-login-to-the-okta-integrator-free-plan?language=en_US
Regards.
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