AkashS.59333 (Customer) asked a question.
Not able to access developer ID.
Developer Org has be deactivated. Kindly help in re-activating it.
We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Select All
We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Select All
Your guidance will be highly appreciated.
Hello @AkashS.59333 (Customer) , thank you for contacting Okta Community!
Since February 2025, customers have been notified via an in-product notification banner in the developer org regarding this change event, which started in July.
As mentioned in the developer blog Changes Are Coming to the Okta Developer Edition Organizations, orgs will need to be migrated to Integrator Free Plan.
If the org has been deactivated as part of the change the following steps are available:
1. If you already have a different paid account with us, please use it to log in to the Okta Help Center and open a ticket with the support team to discuss options.
2. If you are an Independent Software Vendor (ISV) with an app in the Okta Integration Network (OIN):
3. If you do not have a paid account with us:
Thank you for your understanding.
Regards.
--
Help others in the community by liking or hitting Select as Best if this response helped you.
@DianaL.19788 (Customer Support Online Community and Social Care) I'm having the same problem. I received no notification (there may have been in app notification, but I did not see it and there was no email communication!) of this change and now all my beta testers and myself are locked out.
I've created a new Integrator Free org (so basically a diff account?), but am unable to contact Support for help migrating or extracting user data. Am i not able to submit support cases on the Integrator Free app? How do I reach support to help resolve this?
Losing that data would be *devastating* and it's unconscionable that Okta would deem only an in-app banner sufficient notification for such a destructive act!
Thanks for your previous and upcoming reply, it's the best information I"ve found yet!
Hello @PhilipR.35803 (Customer) , thank you for contacting Okta Community.
If you lose access to your org's Admin Console, the only way to resolve this is with a support ticket. Opening a support ticket is a feature available exclusively to paid accounts. You can read more about it in the Workforce Identity Cloud Free Trial Account Support Policy Change article.
If you have a paid production account with us, please leverage it to open a case via the support.okta.com site or call the support line (Customer Support Account ID number required). If those options are not available for you despite having a paid account, please contact your Okta Account Executive or Customer Success Manager, and they will be able to engage the Support team on your behalf.
Unfortunately, if no paid developer or production account is available, the only option left is to sign up for a new free trial or developer account. You may need to use a different email address.
Alternatively, if you do not have a paid account but are interested in getting one, you can contact our Sales team. A paid account could be used to request assistance for a connected free account, but the Sales team would have more details on that.
Regards.
--
Help others in the community by liking or hitting Select as Best if this response helped you.