Mohammad AbuS.39971 (Customer) asked a question.
Hi Concern,
My account with delaware north connected to workday is showing locked .
i want a guideline to unlock this account as i cant access to my workday account for management
Hello @Mohammad AbuS.39971 (Customer) , thank you for contacting Okta Community.
If you are an employee, contractor, patient, student, or client of a company, institution, or service provider that requires you to use Okta Verify, please contact the company's, institution's, or service provider's IT support or Help Desk team.
While Okta provides the Product (Okta Verify app), your company, institution, or service provider handles individual account management (like MFA reset or password management) and access policies (such as recovery options or alternative factors).
Please contact your company's or service provider's IT support or Help Desk so they can review your account information and provide further assistance.
Regards.
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reach out to your okta support team or use self-service account unlock on your okta login page
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello @Mohammad AbuS.39971 (Customer) , thank you for contacting Okta Community.
If you are an employee, contractor, patient, student, or client of a company, institution, or service provider that requires you to use Okta Verify, please contact the company's, institution's, or service provider's IT support or Help Desk team.
While Okta provides the Product (Okta Verify app), your company, institution, or service provider handles individual account management (like MFA reset or password management) and access policies (such as recovery options or alternative factors).
Please contact your company's or service provider's IT support or Help Desk so they can review your account information and provide further assistance.
Regards.
--
Help others in the community by liking or hitting Select as Best if this response helped you.
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