JayO.32616 (Customer) asked a question.
I have configured office 356 successfully but the only application that is not logging in is MS Dynamic 365. Instead of going to MS Dynamics, it goes to this URL : https://m365.cloud.microsoft/apps?wa=wsignin1.0&auth=2 .
I followed this KB below but it's still not working.
Anyone had encounter this issue?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi @JayO.32616 (Customer) , Thank you for reaching out to the Okta Community!
Try going through the steps mentioned in the article but using an incognito window or a different browser to rule out any cookie/session issues.
Try checking to see if this is the case for both SP/IDP initiated login attempts.
If you continue experiencing this issue and have an account with us and are a SuperAdmin/Case Admin, please open a case to work with my colleagues from the Support Team to investigate this further. They'll be able to access additional tools and resources to help you get to the bottom of it.
I've checked on our side and I'm not seeing any recent changes made to the general app integration.
I've also checked for any other reports of this kind and have not found any, but if this is a general issue it could be that you are the first to report it.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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Hi @Mihai N. (Okta, Inc.) ,
Tried it with incognito and still does not work.
Here's a screen recording : [REDACTED by Moderator]
Thanks,
Jay
Hi @JayO.32616 (Customer) , Please don't share information that might be sensitive on the public forum.
I'm sorry to hear that the issue is ongoing.
Please open a support case to work our Support Team colleagues in private. They'll be able to set up a meeting in to go over things with you and they'll be able to access additional tools and resources to help you get to the bottom of it.
Regards.
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I have opened a case but no one is answering my ticket.
Hi @JayO.32616 (Customer) , I've checked on the Support side and confirmed that the team reached out to you. I recommend continuing the discussion with the assigned Technical Support Engineers.
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