The Dynamics 365 App Cannot Be Launched from the Okta Dashboard
Jul 11, 2024
Single Sign-On
Okta Classic Engine
Okta Integration Network
Overview
Applies To
- Microsoft Dynamics 365
Cause
Solution
-
Log into the Okta Admin Panel.
-
Navigate to the Office 365 app instance where Microsoft Dynamics 365 is used.
-
Navigate to the Sign on tab, and click Edit in the upper right corner.
-
If the Admin Consent Flow is already completed:
-
Scroll down to the API Credentials section and select Re-authenticate with Microsoft Office 365.
-
Enter the Office 365 tenant administrator credentials when prompted. This will allow for a successful SSO into Microsoft Dynamics 365.
-
-
If the Admin Consent Flow is not completed:
-
Scroll down to the API Credentials section.
-
Click on Allow administrator to consent for Advanced API access.
-
Complete the Admin Consent Flow.
-
