TomP.97467 (Customer) asked a question.
We have users in both AD and Okta only. I want to setup a workflow to send a expiration reminder only to the Okta users. Can I do this or will the AD users be sent a reminder also? I am not syncing pwdLastSet from AD.
LMK
Thanks,
Tom
Hello @TomP.97467 (Customer) , thank you for contacting Okta Community.
Yes, this is achievable with the Workflows Console. It was addressed in this previous question very well:
Password expiry email notification to user
It will only work for Okta-managed users, so the AD-managed users should be left out by default.
Regards.
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Diana,
Thanks for the quick response. One follow up:
Are there template emails to use to send to users about password expiration? The default template seems to give no info.
Just looking for: Hey, your password will expire in X days. Please go to okta to change it.
Thanks,
Tom
@TomP.97467 (Customer) , there is an email template configurable under Workflows >Automations once you configure the actions.
Regards.
--
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@TomP.97467 (Customer) -- Just for clarity. The Solution Diana has presented is a built-in functionality of Automations. If you are looking for a more custom / granular process you can build it yourself leveraging the Okta Workflows product. These are two different products that are accessed in the Okta Admin UI via:
Automations: Workflow > Automations
Workflows: Workflow > Workflows console.
The difficulty in building out your own is the top-level passwordChanged attribute on each user's profile is not indexed for search by the Users API. Only a specific subset of top-level attributes and all custom attributes are indexed:
The top-level properties: id, status, created, activated, statusChanged, and lastUpdated
So to design a Workflow you would need to process "each" user every time which is cumbersome if you have a large seat count. Alternatively, you can make it a "forward looking" scenario and leverage an Event Hook to update a custom attribute each time a user changes their password. Since it is a custom attribute you could then have another flow that performs specific searches for the date(s) you are looking for. I recommend any stored dates be in ISO 8601 format to ensure consistency/searchability.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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@TomP.97467 (Customer) -- Just for clarity. The Solution Diana has presented is a built-in functionality of Automations. If you are looking for a more custom / granular process you can build it yourself leveraging the Okta Workflows product. These are two different products that are accessed in the Okta Admin UI via:
Automations: Workflow > Automations
Workflows: Workflow > Workflows console.
The difficulty in building out your own is the top-level passwordChanged attribute on each user's profile is not indexed for search by the Users API. Only a specific subset of top-level attributes and all custom attributes are indexed:
The top-level properties: id, status, created, activated, statusChanged, and lastUpdated
https://developer.okta.com/docs/api/openapi/okta-management/management/tag/User/#tag/User/operation/listUsers
So to design a Workflow you would need to process "each" user every time which is cumbersome if you have a large seat count. Alternatively, you can make it a "forward looking" scenario and leverage an Event Hook to update a custom attribute each time a user changes their password. Since it is a custom attribute you could then have another flow that performs specific searches for the date(s) you are looking for. I recommend any stored dates be in ISO 8601 format to ensure consistency/searchability.