HerilanjaR.41773 (Customer) asked a question.
Connexion impossible - erreur 403 when loging in to okta newly created Integrator Free Plan
Hi
After some policy modification on Authenticators, I'm not enable anymore to log neither in dashboard nor in admin console.
There's only username and password proposed but after I entered the correct password I get "Connexion impossible" on dashboard and "Erreur 403" on Admin console.
With the same Emails, nor with another email in the same company I'm not able anymore to sign up for new Integrator Free Plan.
Could you help please?
thanks
Hello @HerilanjaR.41773 (Customer) Thank you for posting on our Community page!
In alignment with the Okta Secure Identity Commitment, Okta is requiring customers to use multifactor authentication (MFA) to access their Okta Admin Console. MFA is an effective tool to protect against identity attacks.
We are in the process of rolling this out and you should expect that this will be completed in Q4.
The MFA will be required on all orgs and no admins will be exempt.
We recommend reviewing the Frequently Asked Questions article on this subject.
Please also see: https://support.okta.com/help/s/article/recovery-steps-in-case-of-developer-edition-org-admin-account-lockout-post-mfa-enforcement?language=en_US
If you have removed the MFA as a required MFA, then this would be the cause for the 403 Error you are receiving. If you have a production account with us, please leverage it to open a case via the support.okta.com site or call the support line so our colleagues can investigate and confirm if the issue is related.
Additionally when signing up to a new Integrator Free Plan Organisation, you can not use the same email address, a new one needs to be used.
Thank you for reaching out to our Community and have a great day!
--
Help others in the community by liking or hitting Select as Best if this response helped you.
This month's AMA topic: Okta Device Access. Ask away today.