Trying to create Network Zone error: API validation failed: No more than 2 zones can be created.

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0D54z0000AKDXdiCQHOkta Classic EngineAdministrationAnswered2026-04-14T20:12:32.000Z2025-02-28T18:37:14.000Z2025-03-03T14:55:02.000Z

AnthonyD.33376 (Customer) asked a question.

February 28, 2025 at 6:37 PM

Trying to create Network Zone error: API validation failed: No more than 2 zones can be created.

I'm attempting to add a Network Zone and I get this message when I try to save "API validation failed: No more than 2 zones can be created." . The only Zones we have now are Okta created ones, "BlockedIPZone", DefaultEnhancedDynamicZone" (Inactive) and LegacyIPZone. I can't delete/change those. I searched for that error message and not coming up anywhere, and nothing I can find says you can only have 2 zones.

All I'm trying to do is create a Network Zone for our office so a single public IP.

Administration

Top Rated Answers

Paul S. (Okta, Inc.)
a year ago
Hello @AnthonyD.33376 (Customer) Thank you for posting on our Community page!

It seems that this issue is cause because of a missing Feature Flag. I would recommend to open a case with Support to have this feature enabled and this issue will be resolved.

Thank you for reaching out to our Community and have a great day!
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All Answers

Paul S. (Okta, Inc.)
a year ago
Hello @AnthonyD.33376 (Customer) Thank you for posting on our Community page!

It seems that this issue is cause because of a missing Feature Flag. I would recommend to open a case with Support to have this feature enabled and this issue will be resolved.

Thank you for reaching out to our Community and have a great day!
--
Help others in the community by liking or hitting Select as Best if this response helped you.
The new Okta Help Center YouTube channel is your go-to resource for tips, troubleshooting, and best practice videos. Subscribe today.
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Selected as Best
DonF.81354 (Customer)
a year ago
Hey! You can definitely have more than (1) Network Zone, I have several myself. Interesting issue - is there anything that comes up in the System Log for this? Also - if you are able, typically opening a support ticket with Okta can allow them to see these types of issues on the backend in greater detail. Aside from that, I would recommend that you reference the docs here for IP Zones just to be on the safe side:

IP Zones

Another issue is something I see here: To implement multiple network zones, including Dynamic Zones, you must enable Adaptive MFA.

This can be found here: Manage Network Zones - Do you have that license? That may be tied to this as well, again which can be confirmed by Support.

Thanks! Don

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- AnthonyD.33376 (Customer)
  a year ago
  @DonF.81354 (Customer) Thanks, nothing in the logs that I can see. Per Paul's response above we'll open a ticket. We do have Adaptive MFA.
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AnthonyD.33376 (Customer)
a year ago
This was resolved by opening a ticket, the feature wasn't added to our account, we're all set now.
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This question is closed.

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Trying to create Network Zone error: API validation failed: No more than 2 zones can be created.