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0D54z0000AJQuktCQDOkta Classic EngineAdministrationAnswered2026-03-10T09:00:38.000Z2025-02-06T09:20:30.000Z2025-02-28T16:48:35.000Z

h72ha (h72ha) asked a question.

Okta Professional Certificate is yet to receive

I have taken the Okta Professional certificate on 30th JAnuary,2025 and it was showing Professional Pass. But I have not received the certificate yet. My proctor said with 72 business hours, I supposed to get the certificate but it is more that 72 hours.

Can anyone please let me know how can I get the certificate


  • User17157611498146715886 (Customer Support Online Community and Social Care)

    Hello @h72ha (h72ha)​ , thank you for contacting Okta Community.

     

    We are sorry you are experiencing this delay. Our colleagues from the dedicated Certification team can investigate what happened. Please email them at certification@okta.com, and they will get back to you as soon as possible. Please include as many details as relevant in your email.

     

    Regards. 

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  • User17157611498146715886 (Customer Support Online Community and Social Care)

    Hello @h72ha (h72ha)​ , thank you for contacting Okta Community.

     

    We are sorry you are experiencing this delay. Our colleagues from the dedicated Certification team can investigate what happened. Please email them at certification@okta.com, and they will get back to you as soon as possible. Please include as many details as relevant in your email.

     

    Regards. 

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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    Selected as Best
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Okta Professional Certificate is yet to receive