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0D54z0000AIctu7CQBOkta Classic EngineAdministrationAnswered2026-01-25T09:00:25.000Z2024-12-24T14:22:04.000Z2024-12-31T17:10:01.000Z

lf079 (lf079) asked a question.

I am unable to logon to my okta trial tenant

I am unable to access my own okta trial tenant, i was practicing and i made some changes, so now when i signon, it want let me put in a password

Not sure what to do, i only had 1 admin account

 

 

rent-trial-6205930 


  • Hello @lf079 (lf079)​ Thank you for posting on our Community page!

     

    We understand that you require assistance with account recovery. Free trial/Developer account credentials or MFA cannot be accessed by anyone outside of the primary account administrator. Therefore, Okta is unable to access or reset your username and password or MFA.

     

    You may, however, create a new free trial/Developer account. We encourage you to save the credentials to ensure access in the future. 

     

    Also please note that if you have a Paid Service with Okta, you can open a case with support for additional assistance.

     

    Thank you for reaching out to our Community and have a great day!--

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best
  • Hello @lf079 (lf079)​ Thank you for posting on our Community page!

     

    We understand that you require assistance with account recovery. Free trial/Developer account credentials or MFA cannot be accessed by anyone outside of the primary account administrator. Therefore, Okta is unable to access or reset your username and password or MFA.

     

    You may, however, create a new free trial/Developer account. We encourage you to save the credentials to ensure access in the future. 

     

    Also please note that if you have a Paid Service with Okta, you can open a case with support for additional assistance.

     

    Thank you for reaching out to our Community and have a great day!--

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best
This question is closed.
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I am unable to logon to my okta trial tenant