FirstL.91678 (Customer) asked a question.
CONTACT AN ADMINISTRATOR TO SIGN IN
Your organization requires an offline method to verify your identity. You don't have an offline method set up.
An administrator must update your machine.
I reset authenticators and password. All devices were removed, No devices registered to this user, after resetting Authenticators.
Restarted the computer after all of this and met with the constant error.
Thank you for reaching out to the Okta Community!
Based on the limited information provided by you, it is unclear what product features and what context you are referring to, but I'm assuming this is related to the Okta Device Access feature.
If my assumption is correct, please review the following troubleshooting guides for possible solution to the issue.
Troubleshooting for MacOS Desktop MFA
Troubleshooting Desktop MFA for Windows
Beyond that, the Okta Community Questions forum isn't really meant for in-depth troubleshooting.
If you have an account with us and are a SuperAdmin/Case Admin, please open a case to work with my colleagues from the Support Team to investigate this further. They'll be able to access additional tools and resources to help you get to the bottom of it.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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Help others in the community by liking or hitting Select as Best if this response helped you.
If you ever run into this issue again, that means that you have exhausted your login attempts without enrolling offline factors. The default value is 50 attempts.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Thank you. I ended up wiping the device and reinstalling Windows.