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0D54z0000AH6S6XCQVOkta Classic EngineOkta Integration NetworkAnswered2025-08-28T09:00:31.000Z2024-10-10T11:14:49.000Z2024-10-31T16:42:55.000Z

0govy (0govy) asked a question.

Netsuite Roles are not showing up in Okta after provisioning

Hi Team,

Good day. Just wondering if anyone here has SCIM provisioned Netsuite with Okta and if they got the roles pulled from Netsuite.

 

I followed the instructions from this link:

 

https://saml-doc.okta.com/Provisioning_Docs/NetSuite_Provisioning.html

 

but not a single Netsuite role appeared in the group assignment:

Image is not available

I have a few roles in Netsuite where I have given it the "SAML Single Sign-On" permission via Permissions > Setup > SAML Single Sign-On

Image is not available

 

I was expecting for the Netsuite roles to show up like in Google Suite for example.

 

Image is not available

 

Is there a step I'm missing? Thank you and I really appreciate the assistance. Cheers.

 

Best regards,

John

 


  • 0govy (0govy)

    I figured out the solution, after checking the Okta system logs, the Lists --> Cost Centre permission is missing

     

    This is strange since this permission isn't even in the Netsuite - Okta official provisioning guide

     

    After adding the permission and waiting for 30 min for Netsuite to fully cache downstream then manually triggering the data import by 'Testing the API Credentials' + Save, the relevant Roles and Subsidiaries were imported.

    Expand Post
    Selected as Best
  • 0govy (0govy)

    I figured out the solution, after checking the Okta system logs, the Lists --> Cost Centre permission is missing

     

    This is strange since this permission isn't even in the Netsuite - Okta official provisioning guide

     

    After adding the permission and waiting for 30 min for Netsuite to fully cache downstream then manually triggering the data import by 'Testing the API Credentials' + Save, the relevant Roles and Subsidiaries were imported.

    Expand Post
    Selected as Best
This question is closed.
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Netsuite Roles are not showing up in Okta after provisioning