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0D54z0000AFrZMlCQNOkta Classic EngineAdministrationAnswered2025-11-01T09:00:47.000Z2024-09-27T08:39:31.000Z2024-09-30T14:38:32.000Z

4q8ax (4q8ax) asked a question.

Unable to Sign in to Okta Dashboard and Admin Panel with password

I am trying to log on to my admin panel (as I did yesterday) and I keep getting an 'unable to sign in' error. My password is correct, I logged in to my panel many times yesterday. I have no other accounts I can log in to, and I can't reset my password. I contacted Okta and still have no response. I need this to work, as I am testing the tool thoroughly. Okta verify still works on my phone and my email verification works smoothly too. I have no other option to log into my admin panel except for password. What could be the issue here?


  • DianaL.19788 (Customer Support Online Community and Social Care)

    Hi @4q8ax (4q8ax)​ , thank you for contacting Okta Community.

     

    If you are the Super Admin of the org, please email us at community@okta.com. Make sure to include the org's URL and the email address associated with the Super Admin account.

     

    Regards. 

    Help others in the community by liking or hitting Select as Best if this response helped you.

     

     

     

     

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  • DianaL.19788 (Customer Support Online Community and Social Care)

    Hi @4q8ax (4q8ax)​ , thank you for contacting Okta Community.

     

    If you are the Super Admin of the org, please email us at community@okta.com. Make sure to include the org's URL and the email address associated with the Super Admin account.

     

    Regards. 

    Help others in the community by liking or hitting Select as Best if this response helped you.

     

     

     

     

    Expand Post
    Selected as Best
  • 4q8ax (4q8ax)

    Hi, I have solved the issue. I will close this question now, thanks for your reply!

This question is closed.
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Unable to Sign in to Okta Dashboard and Admin Panel with password