JakeC.75881 (Customer) asked a question.
How to create users with conflicting Logon Names.
We are currently switching to Okta as our source of truth. We utilize a logon name format of first initial then last name (ex. John Doe logs in as jdoe). Now I want to create Jane Doe and push her down to AD. We receive an error stating that the username is already assigned to an existing user. Has anyone figured out a workflow or way for Okta to ammend the logon name with an extra charector so that user creation can be completed?
Thanks!
Hi @JakeC.75881 (Customer) , Thank you for reaching out to the Okta Community!
There is no out-of-the-box solution for this but you might be able to achieve something with Okta Workflows. I found this older post and people discussing a similar topic on the Workflows Discussion Group.
I recommend checking there for hints and advice.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--
Ask Us Anything thru 9/3 Okta’s New MFA Requirement for Admin Console Access