RonH.73785 (Customer) asked a question.
AD Account Locks
Since implementing Okta we have an increase (large increase) in AD accounts being locked any help would be welcomed.
- Mihai N. (Okta, Inc.)
Hi @RonH.73785 (Customer) , Thank you for reaching out to the Okta Community!
The most common cause for this would be a misconfiguration of the password polices (in particular number of lock-out attempts).
I recommend checking that there is a parity between the Okta policy and the AD one.
Another cause could be failed MFA attempts (currently hardcoded at 5 failures allowed before lockout).
That being said, the cases might have to be investigated individually.
I recommend checking the Okta System Logs for the events leading up to the lockouts.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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Ask Us Anything thru 9/3 Okta’s New MFA Requirement for Admin Console Access
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This question is closed.
Hi @RonH.73785 (Customer) , Thank you for reaching out to the Okta Community!
The most common cause for this would be a misconfiguration of the password polices (in particular number of lock-out attempts).
I recommend checking that there is a parity between the Okta policy and the AD one.
Another cause could be failed MFA attempts (currently hardcoded at 5 failures allowed before lockout).
That being said, the cases might have to be investigated individually.
I recommend checking the Okta System Logs for the events leading up to the lockouts.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--
Ask Us Anything thru 9/3 Okta’s New MFA Requirement for Admin Console Access