
User15718358992489410158 (Customer) asked a question.
Hi,
We are currently using Manage Engine ADSSP to allow users to unlock their Windows account at the Windows login screen. This is especially good during the pandemic.
We had to install an agent on each users laptop, and now if they are locked out at home, at the Windows Login Screen, there is a "Unlock Account" button. They click it and answer security questions and get in.
I'm looking for the same functionality with Okta (so I can get rid of ADSSP). I've done some searched but keep stumbling on articled from 2018 "not supported yet", OR articles about using an RDP Only agent.
Is this supported yet, and if so, could you point me in the right direction for documentation?
Any help is appreciated.
Thanks,
Dave F

Also looking for this answer for my organization - we'd like to also enable password resets along with account unlocks. Unfortuantely the OKTA MFA RDP agent does not work correctly with Win10/Win 8.1 and is not supporting these environments.
I have raised a case with OKTA for this
Active Directory Desktop Single Sign-on | Okta<https://help.okta.com/en/prod/Content/Topics/Directory/ad-desktop-sso-main.htm>