bxbfj (bxbfj) asked a question.
New phone cannot log in
I have a new iphone and although i have installed the app the authenticator is sending the push notification to the old phone, How do i swap to my new phone please
- User17157611498146715886 (Customer Support Online Community and Social Care)
Hi @bxbfj (bxbfj) , thank you for contacting Okta Community.
If you are the user of an Okta org, please contact your company's Help Desk or IT support team. They will be able to help you make the switch to the new device.
If you are the Super Admin of an Okta org, please email us at community@okta.com with the email address of the Super Admin account and the Okta org URL.
Regards.
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This question is closed.
Hi @bxbfj (bxbfj) , thank you for contacting Okta Community.
If you are the user of an Okta org, please contact your company's Help Desk or IT support team. They will be able to help you make the switch to the new device.
If you are the Super Admin of an Okta org, please email us at community@okta.com with the email address of the Super Admin account and the Okta org URL.
Regards.
—
Help others in the community by liking or hitting Select as Best if this response helped you.