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0D54z0000AA1e0HCQROkta Classic EngineAuthenticationAnswered2024-06-14T21:30:45.000Z2024-06-13T22:46:44.000Z2024-06-14T21:30:45.000Z

ThiagoS.45143 (Customer) asked a question.

Template Plugin App 3 Fields is not working.

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Use Three Attributes in Secure Web Authentication

 

I want to add an app using Secure Web Authentication (form based) and need to pass over three attributes - Company ID, User ID and Password? Has anyone encountered this and know of a workaround?

 

 

 I have 3 fields that I need to populate in the "Template Plugin App 3 Fields" and it is not working. I have set up SWA templates for a few others so this is puzzling. I cannot get it to work. I used the CSS Selector. I used select statements and it seems that the template does not care. It wants to populate the info in a specific manner and not follow what I am putting in there. I used the extra field and the value for the extra field but it does nothing.


  • Paul S. (Okta, Inc.)

    Hello @ThiagoS.45143 (Customer)​ Thank you for posting on our Community page!

     

    Unfortunately there is no guarantee that the Template app will work, even with the correct information in the configured application. This usually is because of the website in question, which might block the Okta plugin injection. You can review our doc below to see if any steps were missed.

    Please also note that if the CSS Selectors do not work from Chrome, you might want to try the selectors from a different browser, like Mozilla FireFox as this sometimes makes a difference.

    https://help.okta.com/en-us/content/topics/apps/apps_configure_template_app.htm#ConfigureTemplatePlugin

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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Template Plugin App 3 Fields is not working.