95467 (95467) asked a question.
Twilio SMS verification configured but Okta will not accept a valid code
I have successfully configured Okta Twilio Telephony inline hook. It is working and tested via test interface in Okta and also triggering to setup Phone Authenticator. Code is send to my phone by Twilio upon Okta Setup Phone authenticator by the user.
However, when user enters the code into the Okta it does not work. Okta will not accept the code.
I followed following instructions and successfully setup then telephony interface.
Hi @95467 (95467) , thank you for reaching out to Okta Community.
In order to use Twilio with Okta, you need to also complete the Okta-side configuration according to this guide.
You should also check the metrics to cross-reference time stamps in case there's a discrepancy.
According to this article, the SMS tokens are typically valid for 5 minutes.
Regards.
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