User15976987613926449178 (Customer) asked a question.
We are attempting to setup provisioning of Salesforce from Okta. I have the SAML connection working.
When I attempt to re-authenticate with Salesforce, I show I get a login to Salesforce but I get the following in Okta:
Any assistance would be appreciated
Hi, @User15976987613926449178 (Customer)
Thank you for posting on our Community page!
This error can be caused mostly by incorrect permissions set for the app, but also could be because:
Please follow the below video with steps to troubleshoot the issue:
More info here:
Thank you for reaching out to our Community and have a great day!
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
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Hi, @User15976987613926449178 (Customer)
Thank you for posting on our Community page!
This error can be caused mostly by incorrect permissions set for the app, but also could be because:
Please follow the below video with steps to troubleshoot the issue:
https://youtu.be/Q84jqSjAAYs
More info here:
https://support.okta.com/help/s/article/SalesForce-API-OAuth-Error-Could-Not-Verify-The-Salesforce-Administrator-Credentials?language=en_US
https://support.okta.com/help/s/question/0D54z00008Bv1SmCAJ/could-not-verify-the-salesforce-administrator-credentials-please-confirm-that-these-are-set-correctly?language=en_US
https://support.okta.com/help/s/question/0D54z00007uLxaQCAS/could-not-verify-the-salesforce-administrator-credentials-please-confirm-that-these-are-set-correctly?language=en_US
Thank you for reaching out to our Community and have a great day!
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