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0D54z00009RZP1hCAHOkta Classic EngineAdministrationAnswered2026-06-04T20:36:37.000Z2023-07-10T12:30:52.000Z2026-06-04T20:36:37.000Z

AlienaA.67350 (Customer) asked a question.

Getting CSV import error when attempting to import users via csv for a group

Hi all!

 

I've been attempting to import via CSV however, hitting errors:

 

Please review the CSV file and correct the following error(s):

  • Required CSV header was missing
  • Expected exactly 1 entry in row but found 4

 

 

I have checked the headers, there seems to be variations so have tired multiple instances. I am using excel and saving via csv. I have also attempting in text editor as well. I am on a mac device.

 

Headers:

Username,emailf,irstName,lastName

 

Username was also tested with login, userIdOrLogin (from OKTA template), documentation also states - username, firstname, lastname, and email. However, I am still encountering this error. \

 

 

Thanks!


  • AlienaA.67350 (Customer)

    Thanks - managed to resolved.

     

    Retried the exact same steps today but with 1 attribute as initially tested before exploring adding the other attributes.

     

    Working well! thanks

    Selected as Best
  • Hello @AlienaA.67350 (Customer)​ Thank you for reacting out to our Community!

     

    For Group CSV import you do not need all those attributes, you just need the username attribute/row. That what the error refers to, that you have 4 rows and the CSV should have only 1.

     

    Community members help others by clicking Like or Select as Best on responses. Try it today.

    Expand Post
  • AlienaA.67350 (Customer)

    Thanks - managed to resolved.

     

    Retried the exact same steps today but with 1 attribute as initially tested before exploring adding the other attributes.

     

    Working well! thanks

    Selected as Best
This question is closed.
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Getting CSV import error when attempting to import users via csv for a group