71qb0 (71qb0) asked a question.
When disabling delegated authentication to Active Directory:
How are users expected to access their emails to action the password reset email that is automatically triggered when selecting the 'Create Okta Password' option?
NOTE: This is for users that use deleagted authentication to view their emails.
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Hi Cleo,
Thanks for contacting the OKTA community.
Please refer this URL for your reference: https://help.okta.com/oie/en-us/content/topics/security/healthinsight/notifications-changed-password.htm
What i mean is, if email is usually accessed through delegated authentication. When you turn delegated authentication off, how are you supposed to authenticate to email client to see emails?
Hi, @71qb0 (71qb0)
Thank you for posting on our Community page!
When disabling Delegated Authentication, there are two options:
POST {{url}}/api/v1/users/{{userId}}
with the following body:
{ "credentials": { "password" : { "value": "Pas$w0Rd123!" } }}
You can find more information here:
https://help.okta.com/en-us/content/topics/directory/directory_ad_delegated_authentication.htm
https://support.okta.com/help/s/article/How-to-disable-Delegated-Authentication-for-Active-Directory
Thank you for reaching out to our Community and have a great day!
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Ask the Experts: Okta Device Access Product Team Now Thru 3/22
Hey Laura, thanks for the response.
However, this is not the question I am asking. I would like to know how users are to access their email to action the forgot password email if delegated authentication is disabled.