User16648134760526564552 (Customer) asked a question.
SMS factor enrollment API is not validating landline numbers
SMS enrollment API api/v1/users/{USERID}/factors with the below payload is not validating landline number. With all numbers it’s giving success message. Am I missing something over here to validate landline number for SMS factor enrollment?
{"factorType":"sms","provider":"OKTA","profile":{"phoneNumber":"+11111111111"}}
I have asked the same question on developer portal: https://devforum.okta.com/t/sms-factor-enrollment-api-is-not-validating-landline-numbers/27265
Hi Jaymin,
Thanks for contacting the OKTA community.
For this query please refer this url: https://developer.okta.com/docs/reference/api/factors/#enroll-okta-sms-factor
Hi @User16648134760526564552 (Customer) , Thank you for reaching out to the Okta Community!
There currently is no validation for "landlines". There are some restrictions as mentioned in this older post , but the rest is dependent on device/carrier.
More details about validation here:
https://support.okta.com/help/s/article/How-does-Okta-perform-validation-for-phone-numbers-used-under-SMSVoice-Call-factor?language=en_US
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Hope my answer helps!
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