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0D54z00009bSUHLCA4Okta Classic EngineAPI Access ManagementAnswered2026-03-23T04:16:57.000Z2023-08-29T05:50:54.000Z2023-09-11T11:52:42.000Z
OIE SMS Enrolment | You do not have permission to perform the requested action

Hi All,

Im running an OIE Trial and am experiencing the following error when trying to enrol a user via API into the SMS factor:

 

Request:

POST: trial-....okta.com / api / v1/users/00u76ab4agzOgSjmQ697/factors?activate=true

 

Body:

{

  "factorType": "sms",

  "provider": "OKTA",

  "profile": {

    "phoneNumber": "<a valid number>"

  }

}

 

Response:

{

    "errorCode": "E0000006",

    "errorSummary": "You do not have permission to perform the requested action",

    "errorLink": "E0000006",

    "errorId": "oaeCFlLCfobQYuo3zDzf4vtaA",

    "errorCauses": []

}

 

This works on my Okta Classic instance, but I am unable to register in OIE. Is this a limitation or Trial accounts or a feature or am I missing some configuration?

 

Thanks,

 


  • a0n5s (a0n5s)

    @JR.56041 (-) it seems not a permission issue. could you create a case with support team?

    Selected as Best
  • a0n5s (a0n5s)

    @JR.56041 (-)​ Do you enroll the user by Okta API? Have you grant Manage Factor permssion?

  • Hi @a0n5s (a0n5s)​ ,

    Thanks for your response.

    The api call above should enroll the user. An the SSWS key I am using to make these calls is one created from my "Super Admin" account.

    Thanks

  • a0n5s (a0n5s)

    @JR.56041 (-) it seems not a permission issue. could you create a case with support team?

    Selected as Best
  • Thanks @a0n5s (a0n5s)​,

    I'm now wondering if this is actually just a limitation on the trial OIE setup. See a question posted about another feature with trial accounts. I'll follow this up with our account executive.

    No inline hook for SMS (okta.com)

This question is closed.
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OIE SMS Enrolment | You do not have permission to perform the requested action