0ymz9 (0ymz9) asked a question.
Unable to sign in to my dev okta account - tried to reset password but need to contact admin
I can't login to my okta account, so I tried to reset the password. I received the email, but it did not contain the URL to reset the password and it said to contact admin. The problem is I don't have access to the admin console as I am only using one okta account. I tried reaching out to support@okta.com but they replied to me that the email address is no longer available. I can't open a case also since I don't have an admin account. What should I do?
Hello @0ymz9 (0ymz9) Thank you for reacting out to our Community!
Is there a different admin within the developer account that could perform the password reset on your behalf? If this is not an option then, could you placing the request from a paid account?
If the above are not available option then, please reach out to community@okta.com with the dev account and the username in question.
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Ask the Experts: Okta Device Access Product Team Now Thru 3/22
Hi @0ymz9 (0ymz9) Thank you for reaching out to the Okta Community!
While looking into this matter i noticed that you already had a Support ticket open.
I just wanted to confirm if the matter was resolved or if this Community post is related to something different from the Support ticket.
Looking forward to your reply.
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Ask the Experts: Okta Device Access Product Team Now Thru 3/22