BoxA.14415 (Customer) asked a question.
Box Integration Issues
We have thousands of errors stating that the user could not be verified that they exist and that the API credentials are not correct, but when I go to Applications-Box-Provisioning the error at the top states that one or more required attributes are not filled out. The only one we don't have filled out is Role and we have never had it filled out, nor is it required by the Box API. Any suggestions as this looks to be a somewhat recent change in Okta. Thanks!
Hello @BoxA.14415 (Customer) Thank you for reacting out to our Community!
The problem at hand here is the Provisioning API integration. It seems the credentials used are no longer valid, this might have happened because the password has changed or the user has been changed.
To resolve this, please go to the Provisioning tab->API Integration and authenticate with the user again or with the highest admin from Box side.
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