User17019279489226538098 (Customer) asked a question.
Hello Okta Developer Community,
I'm having a problem with devlop-okta right now.
Could you please support me?
environment:
(1) My develop-okta is [dev-66074333.okta.com]
(2) [dev-66074333.okta.com] collaborates with external IdP-A through SAML
Problem:
(1) All Routing Rules of external IdP-A were set to Any.
(2) Then, all users were set to log in using external IDP-A.
(3) As a result, the administrator user of [dev-66074333.okta.com], who is not registered in the external IDP-A, is no longer able to log in to [dev-66074333.okta.com] as an administrator.
question:
please tell me.
Is there any way to resolve this situation?
Will I be able to log in as an administrator?
Thank you for taking the time to consider my query. I look forward to any advice you may offer.
Hi @User17019279489226538098 (Customer) , Thank you for reaching out to the Okta Community!
You will need to check if you have alternative SuperAdmin accounts that have an Okta password and are not logging in via an external IDP.
You can attempt leveraging the direct login link dev-66074333.okta.com/login/default . Please let me know if that works.
@flz9z (flz9z) Please note that free Trial or free Developer accounts no longer fall under Support purview with the exception of niche cases. They’ll need to leverage the available resources support.okta.com, developer.okta.com and devforum.okta.com.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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Ask the Experts: Okta Device Access Product Team Now Thru 3/22