t3u67 (t3u67) asked a question.
Export Metadata file from Tableau Online is not getting uploaded while setting-up Okta Authentication with Tableau Online/Cloud.
Hi Team,
Can someone help me to fix this issue as "Export Metadata" file from Tableau Online is not getting uploaded while setting-up Okta Authentication with Tableau Online/Cloud.
Attached is the error while uploading metadata file in Tableau Online.
"Your file could not be imported, the provided file is not valid, Or it does not contain the correct IdP metadata"
It is high priority for us. Can someone assist me immediately?
Am I missing some configuration settings of Okta with Tableau Online?
I am happier if we can talk on phone to resolve this quickly.
Thanks,
Ankamma.
Hi, @t3u67 (t3u67)
Thank you for posting on our Community page!
Please take a look at this step by step integration:
https://help.tableau.com/current/online/en-us/saml_config_okta.htm
Bear in mind:
Note: The Tableau Cloud SAML configuration settings appear in a different order than on the Okta settings page. To prevent SAML authentication issues, make sure that the Tableau Cloud entity ID and Assertion Consumer Service (ACS) URL are entered into the correct fields in Okta.
Thank you for reaching out to our Community and have a great day!
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Hi Laura,
Thanks for responding.
I followed the same steps, but issue still persists when uploading metadata file at signature certificate upload section in Okta admin page.
Please help me fix this.
Thanks,
Ankamma.
Dear Laura,
Could you please provide an update on the issue I am encountering with?
Appreciate your quick response to fix this.
Thanks,
Ankamma.