x601l (x601l) asked a question.
Okta Randomly Started Unassigning Users From Tableau
We have Okta configured to authenticate single sign on to our Tableau Cloud instance through SAML. Everything has worked fine for the past year, but starting on March 16th Okta began unassigning users from the application each night. I can reassign each of the users manually and they'll work fine, until they are again unassigned later on in the evening.
This is causing a major headache as we have to manually re-assign the users every day only to have them unassigned at night. Any ideas on a fix for this?
Hi Kevin Moen ,
Please check the logs to look deep into the issue like what is the trigger for this action . Okta will not randomly take action until and unless some automation has been configured. You can check is their any automation process going on .
I would recommend searching in your system logs for the following:
eventType eq "application.user_membership.remove"
or
eventType eq "group.user_membership.remove"
and to narrow it down further, search for "target.id eq "<insert okta user id here>"
This should give you the Actor value, which should be the entity responsible for the action. This would help us out in determining what is causing this behavior. Thanks!