qnw1b (qnw1b) asked a question.
When users are created in Okta based on Active Directory there is only available manager's distinguishedName in user's profile.
I know that when there is only one domain connected to Okta there is this command that can return manager's emain - getManagerUser("active_directory").email.
Question is how can I get the same result when I have more than one domain?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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I think what you have should work fine but when more than one AD is leveraged however and you are not seeing the expected value you might need to change your AD priority. The AD with the higher priority will be what will write to the user object. Here is how you check AD priority. https://help.okta.com/en-us/content/topics/users-groups-profiles/usgp-prioritize-profile-source.htm
While not exactly your same question, the following post talks about AD priority impacting a user's account and might help better explain what is going on.
https://support.okta.com/help/s/question/0D54z00009JbGlUCAV/what-account-decide-when-username-match-option-is-allow-short-match-option?language=en_US