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0D54z0000AE4LcECQVOkta Classic EngineLifecycle ManagementAnswered2025-09-08T09:02:31.000Z2024-08-02T20:35:03.000Z2024-09-19T16:25:14.000Z
I did not get the confirmation email.

Hello,

 

I have tried to make an account with credential [redacted by moderator] and I got to the part where the confirmation email has been sent to that address but 2 days have past and I did not get the confirmation email, I still cannot acces the account on OKTA, is there any way to resend the confirmation email?

 

 


  • User17157611498146715886 (Customer Support Online Community and Social Care)

    Hi @wdkk2 (wdkk2)​ , thank you for contacting Okta Community.

     

    If you are a user of a company's org, please contact the company's Help Desk or IT team. They will be able to access your profile within the org and re-send the activation email or, if needed, find an alternative for you to gain access.

     

    If you are the Super Admin of an org, please email us at community@okta.com. In this case, please include the org's URL and the email address of the Super Admin account.

     

    Regards. 

    Help others in the community by liking or hitting Select as Best if this response helped you.

     

     

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  • User17157611498146715886 (Customer Support Online Community and Social Care)

    Hi @wdkk2 (wdkk2)​ , thank you for contacting Okta Community.

     

    If you are a user of a company's org, please contact the company's Help Desk or IT team. They will be able to access your profile within the org and re-send the activation email or, if needed, find an alternative for you to gain access.

     

    If you are the Super Admin of an org, please email us at community@okta.com. In this case, please include the org's URL and the email address of the Super Admin account.

     

    Regards. 

    Help others in the community by liking or hitting Select as Best if this response helped you.

     

     

    Expand Post
    Selected as Best
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I did not get the confirmation email.