<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
0D54z00009e9YdMCAUOkta Classic EngineAdministrationAnswered2023-11-18T03:00:21.000Z2023-09-19T02:46:43.000Z2023-09-21T07:28:20.000Z
Could not access my admin console after adding the routing rules

I'm trying to add the routing rules to login account by Idp with using company.com.My admin account is composed of company.com so i can't enter the admin console because when I login i will use the IDP to login not my admin accout.How to fix the problem?


  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @ShootingL.45837 (Customer)​ 

     

    Thank you for posting on our Community page!

     

    If you have another Admin in the Organisation, please reach out to them to help with resetting your credentials. If not, please open a case with our support or contact us at (800) 219-0964

     

    Thank you for reaching out to our Community and have a great day!

    _____________________________________________________________________________

    Community members help others by clicking Like or Select as Best on responses. Try it today.

    _____________________________________________________________________________

    Headed to Oktane? Here's what you can expect, plus all the Okta tips you may have missed this month

    _____________________________________________________________________________

    Expand Post
    Selected as Best
  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @ShootingL.45837 (Customer)​ 

     

    Thank you for posting on our Community page!

     

    If you have another Admin in the Organisation, please reach out to them to help with resetting your credentials. If not, please open a case with our support or contact us at (800) 219-0964

     

    Thank you for reaching out to our Community and have a great day!

    _____________________________________________________________________________

    Community members help others by clicking Like or Select as Best on responses. Try it today.

    _____________________________________________________________________________

    Headed to Oktane? Here's what you can expect, plus all the Okta tips you may have missed this month

    _____________________________________________________________________________

    Expand Post
    Selected as Best
    • ShootingL.45837 (Customer)

      Sorry, there is not another Admin in this project.However, I use the User API to modify my email so I can get access the admin account now.Thanks for solving my issues, pretty appreciated!👍

This question is closed.
Loading
Could not access my admin console after adding the routing rules