9u1md (9u1md) asked a question.
Hello, my org is developing a workflow to remove all Office 365 licensing from users when they are added to a specific OKTA group in order to facilitate our offboarding process. I'm in the middle of testing and am unable to assign the group to deactivated users. I'm just making sure that this is expected behavior. If so, we'd need to assign the group to them before they are deactivated, correct?
Thank you!
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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@9u1md (9u1md) - Correct. This is expected behavior. When a user is in a deactivated/deprovisioned state they can be removed from groups but not added to them. This is true for the Okta Admin UI or using any other API tool such as Okta Workflows.
There are other restrictions on Deactivated / Deprovsioined users also. In general if you want to make changes to the user you will want to do it prior to deactivated state.
Finally, you can add users into a group if they are in a suspended state. A suspended state would also prevent their login to resources. So for example if you changed the process to Suspend > Do actions > Deactivate during the entire duration they would be unable to login to Okta.