RobertL.28491 (Customer) asked a question.
Can't use Gmail App after organization enabled Okta
Our organization is in the middle of rolling out Okta to all users. We are using SAML authentication and I was able to set up SSO using the provided guide. After this is set up, I am no longer able to access my account from my cell phone using the Gmail app. I have to log into Okta in a private browser session to be able to access my mail from my phone and this is not convenient. Is there a setting that I'm missing that will allow this to work properly?
I hope you will find some help in one of the following posts.
https://support.okta.com/help/s/question/0D54z00008U4xFpCAJ/g-suite-mobile-apps-dont-work?language=en_US
https://support.okta.com/help/s/question/0D50Z00008G7VNwSAN/about-to-enable-gmail-auth-via-okta-what-happens-to-existing-mobile-clients?language=en_US
If you don't find help from the links above you might consider trying Gmail app on a different device or uninstall and reinstall on your phone.