Hello @MinhT.00354 (Customer)​ 

I hope you are having a great day

Thank you for posting, we would recommend that you delete the user's profile for these apps on their machine Credential Manager. Details on how to access this can be found on this Microsoft Article :https://support.microsoft.com/en-us/windows/accessing-credential-manager-1b5c916a-6a16-889f-8581-fc16e8165ac0

I was also able to find another Microsoft Article that might help you reset their app state :https://docs.microsoft.com/en-us/office/troubleshoot/activation/reset-office-365-proplus-activation-state

if you still require further assistance, we would recommend that you open a ticket with our support team

Have a great day ahead

Regards

Henry E.

Okta Inc

I've figured out this issue.

To login to thick client like Outlook desktop application, we need to check on the box Exchange ActiveSync/Legacy Auth under the Sign On tab of Office 365 application in Okta. Don't forget to hit the Refresh Application Data button under Applications > More to make sure the change is properly applied.