User15717589852053945299 (Customer) asked a question.
Add multiple group based on the value
We have a form where users create tickets, and within this form, there's a multi-dropdown field. Each value in this field corresponds to an Okta group. Our objective is to add multiple groups based on the ticket that the requester has filed.
Here's the condition I've formulated. Is there a possibility to streamline the dependency on search rows to a single instance? Alternatively, what could be the most effective approach to achieve this?
@User15717589852053945299 (Customer) - Based on your description I have put together a Proof of Concept (POC). Since I don't know what you "input" from the "form" looks like I made a mockup in the POC. This provides 3 flows (parent + 2 helpers) and a table. To perform a test you will need to update the "Read User" card on the parent flow with a valid userID / Email for your environment.
Note: The flow will error out with a 404 on the group assign step because I am not using real Okta Group ID's since it is just for demonstration.
Note2: On the Reduce flow you could leverage a "Lookup Table" instead of a "Workflows Table" to achieve the same results. The lookup table would be faster and less prone to problems.
poc1
I made a quick change to show the same setup but using a lookup table instead.
poc2