lnllt (lnllt) asked a question.
I followed the instructions at https://help.okta.com/oie/en-us/Content/Topics/users-groups-profiles/usgp-auto-update-app-username.htm but when a user updated their email address, the username was not updated to be that new email address.
How can I get the username to always reflect the email?
Here's the mapping:
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi, @lnllt (lnllt)
Thank you for posting on our Community page!
Please check out the below articles for more information on this use case:
https://support.okta.com/help/s/article/Application-Usernames-are-not-being-updated-automatically?language=en_US
Thank you for reaching out to our Community and have a great day!
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Could you please update that article to include how to navigate to the first screenshot:
How do I make sure provisioning is enabled?
How do I get to the page to do the following:
"The Application Username format is set to Custom and is not using deprecated expressions or non-working expressions."
Hi, @lnllt (lnllt)
For the first screenshot = on the dashboard, go to Applications - Select the right app - Sign On tab - Credential details
Provisioning enabled or not can be seen on Applications - select the right app - Provisioning tab - scroll down and it will tell if Provisioning is enabled or not.
I still can't see it:
Hi, @lnllt (lnllt)
I now understand it is an OIDC app. I suggest you open a case with support to further check as there are many variables to take into account here.