cap0o (cap0o) asked a question.
OKTA, YOUR PLATFORM IS BROKEN IN MULTIPLE WAYS!
I am highly frustrated. I am unable to log in to my work account, because Okta is now broken. My login requires the use of my Yubikey, but when successfully entering my username and password, I am not prompted for the security key option. There is no options dialog popping up at all. Looking in the console, I see;
Uncaught (in promise) Error: can't handle IS_NO_PASSKEYS_FOUND_DISABLED type message
at h (content.js:1:2721503)
So, clearly a JavaScript issue. I've tried submitting a case on the Okta site, but, ironically, I have to be logged in to submit it. I've had to create a whole new account just to post this, here.
As I say, I am extremely frustrated. I can't do ANY work until this is fixed.
Hi, @cap0o (cap0o)
Thank you for posting on our Community page!
We are really sorry to hear that you are experiencing problems!
While Okta provides the Product, individual account management is handled by your company or service provider.
Okta Verify features are available based on configurations made by your organization.
Please reach out to the company's or service provider's IT support or Help Desk so they can help with login issues or re-enrolment and provide further assistance.
Thank you for reaching out to our Community and have a great day!
_____________________________________________________________________________
Watch and Learn: New Okta how-to videos, plus what's new this month in the May newsletter.
_____________________________________________________________________________
Community members help others by clicking Like or Select as Best on responses. Try it today.
_____________________________________________________________________________
@cap0o (cap0o) what's you browser? and check the passkey setting. passkey is early access feature.