AnthonyD.33376 (Customer) asked a question.
Sandbox Preview, not seeing Sign On tab for any application
I have a preview sandbox set up for testing O365 federation and for some reason I'm only seeing the General Settings tab for O36 when tying to create the application. I don't see the Sign On tab where you would choose SWA of WS-Federation. It actually finishes setup, but it of course doesn't work. I checked Salesforce and seeing the same thing, no Sign on tab.
What am I missing? I see all of this in my production environment, so not sure if it's a setting I forgot or something not available in the sandbox.
Hi, @AnthonyD.33376 (Customer)
Thank you for posting on our Community page!
It looks like you are missing an SSO SKU/feature. Please get in touch with your Account Executive and they will instruct you further.
Thank you for reaching out to our Community and have a great day!
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Thank you Laura
@User16594883467582706479 (Customer Support Online Experience) According to our Account Executive if we have it in our production environment we should have it in our Sandbox. We definitely do have it in production, I've set up multiple Application's. but I'm not seeing the options for SSO, I get this message. "There are no sign-on modes available for this application." on the sign on page.
Hi, @AnthonyD.33376 (Customer)
My suggestion is to open a case with Support so they can take a better look at what is going on.
To open a case please visit: https://support.okta.com/help/s/opencase
Thank you for reaching out to our Community and have a great day!
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Community members help others by clicking Like or Select as Best on responses. Try it today.
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