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0D54z0000977PDcCAMOkta Identity EngineAdvanced Server AccessAnswered2024-02-29T07:41:32.000Z2023-04-25T09:06:54.000Z2023-04-26T15:52:34.000Z
About ASA RDP connection error "transport: Error while dialing dial tcp 10.1.0.5:4421: i/o timeout"

I have Windows Server 2016 on Azure.

When I connect to that server with ASA, I get the following error.

What is the cause?

Port 4421 is open.I am concerned that 10.1.0.5 is Azure's local IP.

 

2023-04-25 17:46:45.6690 INFO HandleAlreadyRunningArgs: invoked

2023-04-25 17:46:45.6690 INFO Handling ScaleFT Args: C:\Users\user001\AppData\Local\Apps\ScaleFT\ScaleFT.exe --url scaleft://app.scaleft.com/t/logizard-urushibata-dev/a/e3d9f650-aa4e-4051-adea-88b2f39d5f81/rdp

2023-04-25 17:46:45.6938 DEBUG HandleURL: Trying to handle scaleft://app.scaleft.com/t/logizard-urushibata-dev/a/e3d9f650-aa4e-4051-adea-88b2f39d5f81/rdp

2023-04-25 17:46:45.7032 INFO Background client: Watch: pid=4932 event=WetTasksUpdate

2023-04-25 17:46:46.4762 DEBUG handleUiActionsMessage: UIActionResponse: pid=4932, request_id=10

2023-04-25 17:46:46.4840 DEBUG Got UAM Req UI Action!

2023-04-25 17:47:07.3296 INFO Background client: Watch: pid=4932 event=WetModalError

2023-04-25 17:47:07.3382 INFO Background client: Display modal error: title=RDP URL error body=rpc error: code = Unavailable desc = connection error: desc = "transport: Error while dialing dial tcp 10.1.0.5:4421: i/o timeout"


  • Mihai N. (Okta, Inc.)

    Hi @Áúü‰πüʺÜ.14108 (Logizard)​ , Thank you for reaching out to the Okta Community!

     

    The described issue seems to be exactly what is being discussed here:

    https://support.okta.com/help/s/article/Sft-ssh-failing-with-timeout-on-port-4421?language=en_US

     

    Please check out the suggested resolution steps if you haven't already. 

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

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About ASA RDP connection error "transport: Error while dialing dial tcp 10.1.0.5:4421: i/o timeout"