User1689106626515999998 (Customer) asked a question.
Okta ASA for Azure Server access RDP connection error
Hi everybody. Trying to set up Okta ASA to RDP into one of my Azure servers (Windows Server). I think I have everything in place but when I try: >sft rdp servername this is what I get:
rpc error: code = Unavailable desc = connection error: desc = "transport: Error while dialing: dial tcp 10.90.0.10:4421: i/o timeout"
Port 4421 is open in the windows server firewall. I have created inbound rules allowing port 443 and 4421 in Azure network security group. On-Demand User TTL is disabled.
One thing I noticed, ASA is trying to RDP using the private address, you normally use the public access to RDP if using Azure though. I don't know what I'm missing.
Any help would be much appreciated.
Hello @User1689106626515999998 (Customer) Thank you for reacting out to our Community!
Please see below article that describes the exact issue that you are experiencing:
https://support.okta.com/help/s/article/Sft-ssh-failing-with-timeout-on-port-4421?language=en_US
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