
真也漆.14108 (Logizard) asked a question.
I have Windows Server 2016 on Azure.
When I connect to that server with ASA, I get the following error.
What is the cause?
Port 4421 is open.I am concerned that 10.1.0.5 is Azure's local IP.
2023-04-25 17:46:45.6690 INFO HandleAlreadyRunningArgs: invoked
2023-04-25 17:46:45.6690 INFO Handling ScaleFT Args: C:\Users\user001\AppData\Local\Apps\ScaleFT\ScaleFT.exe --url scaleft://app.scaleft.com/t/logizard-urushibata-dev/a/e3d9f650-aa4e-4051-adea-88b2f39d5f81/rdp
2023-04-25 17:46:45.6938 DEBUG HandleURL: Trying to handle scaleft://app.scaleft.com/t/logizard-urushibata-dev/a/e3d9f650-aa4e-4051-adea-88b2f39d5f81/rdp
2023-04-25 17:46:45.7032 INFO Background client: Watch: pid=4932 event=WetTasksUpdate
2023-04-25 17:46:46.4762 DEBUG handleUiActionsMessage: UIActionResponse: pid=4932, request_id=10
2023-04-25 17:46:46.4840 DEBUG Got UAM Req UI Action!
2023-04-25 17:47:07.3296 INFO Background client: Watch: pid=4932 event=WetModalError
2023-04-25 17:47:07.3382 INFO Background client: Display modal error: title=RDP URL error body=rpc error: code = Unavailable desc = connection error: desc = "transport: Error while dialing dial tcp 10.1.0.5:4421: i/o timeout"

Hi @真也漆.14108 (Logizard) , Thank you for reaching out to the Okta Community!
The described issue seems to be exactly what is being discussed here:
https://support.okta.com/help/s/article/Sft-ssh-failing-with-timeout-on-port-4421?language=en_US
Please check out the suggested resolution steps if you haven't already.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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