6mcug (6mcug) asked a question.
From my understanding a user who is manually added/removed from a group bypasses the trigger of the rule tied to it. If I want to convert user back to being automatically managed in the group by the rule, how would I go about that? Manually deactivating and reactivating the rule doesn't trigger this.
Hello @6mcug (6mcug) Thank you for reacting out to our Community!
You will need to remove the user from the group. After that you can manually deactivate and re-activate the rule. Please also check that the user is not added to the exception list.
Please also see our doc on this matter:
https://help.okta.com/oie/en-us/Content/Topics/users-groups-profiles/usgp-about-group-rules.htm
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Yes! I second the above. Keep in mind if you remove a user from a group that was added by a rule, they will automatically be added to the rule exception. May not apply in your case, but it has gotten me a few times in the past for sure. Hope that helps.
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Hello @6mcug (6mcug) Thank you for reacting out to our Community!
You will need to remove the user from the group. After that you can manually deactivate and re-activate the rule. Please also check that the user is not added to the exception list.
Please also see our doc on this matter:
https://help.okta.com/oie/en-us/Content/Topics/users-groups-profiles/usgp-about-group-rules.htm
Community members help others by clicking Like or Select as Best on responses. Try it today.