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0D54z00008tZzbhCACOkta Classic EngineMulti-Factor AuthenticationAnswered2025-09-13T09:01:51.000Z2023-03-07T15:11:26.000Z2023-03-08T14:28:28.000Z

DavidC.35452 (Customer) asked a question.

YubiKey seed file won't upload

Hi, When attempting to upload the seed file after generating and adding a new entry I'm getting the message "No new YubiKey seed added to database. Seeds are either duplicates or not applicable." In searching for solutions on this website i've seen two others with the same issue. One was solved by changing the log format to Yubico Format in the personalization tool. My personalization tool already had that setting in place. The other concerned YubiKeys with a higher serial number than 16777215. My new key has a serial number larger than that, however the proposed solution, " change the Parameter Generation Scheme to Increment Identity; Randomize Secrets" was already in place.

Thanks,

Dave


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YubiKey seed file won't upload