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0D54z00008kxGNbCAMOkta Classic EngineAuthenticationAnswered2025-09-13T09:01:51.000Z2023-02-06T05:18:23.000Z2023-02-07T16:10:37.000Z

zuq93 (zuq93) asked a question.

Unknown language after reset password in the email

We have a problem, when user gets the email to reset the okta password, the language is unknown (not using English) for title and email body.

 

But this only happens in the Prod environment, I failed to reproduce it on dev or staging.

 

 

 

for the email title something like this :

 

(OUR BRAND'S NAME) - Nullstilling af Okta-adgangskode af administrator

 

 

 

Can anyone help me? 

 

for the language setting in okta it still defaults to english.

 


  • a0n5s (a0n5s)

    have you check the reset password setting in customizations->emails. what is it like?

This question is closed.
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Unknown language after reset password in the email