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0D54z00008dj6j8CAAOkta Classic EngineIntegrationsAnswered2024-04-17T13:12:31.000Z2023-01-06T17:50:04.000Z2023-01-11T18:32:08.000Z

p50hg (p50hg) asked a question.

Unable to Authenticate with Okta AD Application

Hello,

 

I'm trying to install the Okta AD Integration on a Windows server (WS2019) and I'm unable to sign into the Okta page to authenticate the application

 

I enabled javascript in IE11, I added my Okta link as a trusted site, and I disabled advanced security in IE as well. (My default browser is MS Edge, but I guess the installer wants to use IE).

 

I've seen other questions with a similar issue to mine unresolved by the Okta team, so I'm hoping for a clear answer here.

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  • Paul S. (Okta, Inc.)

    Hello @p50hg (p50hg)​ Thank you for reacting out to our Community!

     

    The error displayed indicates the URL is not correct or it does not exist. As mentioned in our documentation, make sure the URL is added in the correct format:

    To register the Okta AD Agent with the Okta service, enter your Okta subdomain name. This is the <mycompany> part of the example: <mycompany>.okta.com.

     

    https://help.okta.com/en-us/Content/Topics/Directory/ad-agent-new-integration.htm

     

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  • Paul S. (Okta, Inc.)

    Hello @p50hg (p50hg)​ Thank you for reacting out to our Community!

     

    The error displayed indicates the URL is not correct or it does not exist. As mentioned in our documentation, make sure the URL is added in the correct format:

    To register the Okta AD Agent with the Okta service, enter your Okta subdomain name. This is the <mycompany> part of the example: <mycompany>.okta.com.

     

    https://help.okta.com/en-us/Content/Topics/Directory/ad-agent-new-integration.htm

     

    The Okta Community Catalysts Program is now live. Collect online badges when you participate in the Okta Help Center Questions community. Learn more here.

    Community members help others by clicking Upvote or Select as Best on responses. Try it today.

    Expand Post
    Selected as Best
  • p50hg (p50hg)

    I see.

     

    My company is currently using a trial domain for Okta, will that have any impact on the error I'm running into?

     

    Even when copying/pasting the domain name for my tenant in, I'm still running into this error.

    Expand Post
  • p50hg (p50hg)

    Actually, disregard; It magically started working after I tried the installer again.

     

    Thanks for your help!

This question is closed.
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Unable to Authenticate with Okta AD Application