EdgarM.66496 (Customer) asked a question.
Is there a way to ensure that an email is used once so there aren't duplicate emails that are saved in OKTA.
A user account is created with that same email, for some reason, the endpoint is going through and saving it as a new record. We'd like it to only use the email once and reject the user if the email already exists in the DB/Store.
Hi @EdgarM.66496 (Customer),
Thank you for posting on the Okta community page!
I have done some research but unfortunately I wasn't able to find a way in which you could make the primary email address to be unique, therefore I would assume that you could submit a feature request in case you would like to see such functionality. The best way to file a feature request would be from the community site.
Once feature requests are submitted they are visible to other Okta admins, who can vote on them to provide more visibility. Using this method will allow you to maintain visibility on your feature requests throughout the process.
Additionally, there is a functionality on the Okta Classic Engine which makes the username the same as the primary email address and since the username has to be unique it will force you to create accounts with unique email addresses but this might restrain your usernames capabilities since the username value will be exactly the same as the value of the primary email address for all users.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi @EdgarM.66496 (Customer),
Thank you for posting on the Okta community page!
I have done some research but unfortunately I wasn't able to find a way in which you could make the primary email address to be unique, therefore I would assume that you could submit a feature request in case you would like to see such functionality. The best way to file a feature request would be from the community site.
Once feature requests are submitted they are visible to other Okta admins, who can vote on them to provide more visibility. Using this method will allow you to maintain visibility on your feature requests throughout the process.
Additionally, there is a functionality on the Okta Classic Engine which makes the username the same as the primary email address and since the username has to be unique it will force you to create accounts with unique email addresses but this might restrain your usernames capabilities since the username value will be exactly the same as the value of the primary email address for all users.
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