User164556131949649000 (Customer) asked a question.
Issues signing into Webmail on iOS
Hello,
We had a user report that they are having issues logging into our webmail on their iOS device. We tried on an Android device and they were able to get in as you would expect. When we try to login on an iOS device it hits the Okta authentication and then times out after submitting your login info. I have tried different browsers on an iPhone but the issue still persists. Has anyone ran into this issue or have an idea on how to fix this?
Thanks!
Hello @User164556131949649000 (Customer) Thank you for reacting out to our Community!
There has been a similar question answer on our community, please see the thread below:
https://support.okta.com/help/s/question/0D51Y00008W45I1SAJ/error-unable-to-sign-in-from-iphone-browser?language=en_US
If the login on android/PC work as expected, the problem might be with the sign on policy.
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