97aoc (97aoc) asked a question.
Hi,
When I run the import integration from Okta, I get the error in the image below. It looks to be security related, but the security needed from Workday is not too clear. I've given the user account access to pull provisioning groups.
Thanks,
Laz
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Good Evening! Couple suggestions to start off:
Please navigate to Applications > Workday (Or Profile Sources > Workday) then go to the Provisioning tab and navigate to the "Integration" window.
From here, lets make sure that "Import Groups" is checked and that will make sure that you can import groups in from Workday. Second, lets "Test API Credentials" and this will help to give you either a good/bad result and potentially provide more info.
You could also navigate to Reports > Import Monitoring > and then look under "Failed" and see if that gives you more info. Also suggest looking into the logs for Workday application to see if there is a more detailed error message to assist with.
Then finally of course, you may need to verify that the service account or admin account in workday is configured properly as well.
Good luck!